Frequently Asked Questions
Everything you need to know about our premium home and office essentials.
What is the typical shipping time for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, though expedited options are available at checkout.
Do you offer international shipping?
Yes, The Stationer ships to over 50 countries worldwide. International delivery times vary by location but generally take between 7-14 business days.
What is your return policy for home decor items?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or custom-made products are final sale.
Are your paper products sustainably sourced?
Absolutely. We prioritize environmental responsibility by using FSC-certified paper and eco-friendly dyes across our entire stationery and home office collection.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel an order within 1 hour of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.